Legal

Privacy Policy

lumindla.com (LLC, EDRPOU 32880819), Business Center Gulliver, 1A Sportyvna Square, Kyiv, 01001, Ukraine — how we handle data sent through course inquiry and booking forms.

1. Data we collect

Name, email, phone, course selected, preferred schedule and any message you add to a form, plus technical data (IP address, device, pages visited) used to keep the site secure and measure interest in our courses.

2. Purposes and legal basis

We use your data to reply to inquiries, prepare offers, confirm bookings, deliver training, take payments and resolve complaints. The basis is your consent and the steps needed to conclude and perform a contract with you, under Закон України «Про захист персональних даних» № 3993-IX and Закон України «Про захист прав споживачів» № 1023-XII.

3. Cookies

Analytics and other non-essential cookies run only with your consent; refusing them does not restrict access to the site.

4. Sharing and retention

Data goes only to hosting, payment and communication providers acting on our instructions, or to authorities where the law requires it. Inquiry data is kept for 12 months from the last contact; contract and accounting records for the period set by law.

5. Your rights

You may request access, correction, deletion or restriction, object to processing, withdraw consent, and complain to the Ukrainian Parliament Commissioner for Human Rights. Write to contact@lumindla.com; we answer within 30 days.

6. Language and updates

This policy is published in English; a Ukrainian version and a Ukrainian legal notice are available on request under Закон України «Про забезпечення функціонування української мови як державної» № 2704-VIII. The current version is always posted here.

Contacts and complaints

Provider: lumindla.com, LLC — EDRPOU 32880819
Registered address: Business Center Gulliver, 1A Sportyvna Square, Kyiv, 01001, Ukraine
Managing Director: Thomas Novak
Email: contact@lumindla.com
Phone: +380 958 816 2920

Complaints about paid services are reviewed within 14 days under Закон України «Про захист прав споживачів» № 1023-XII. Courses are non-formal professional training and confer no state-accredited qualification (Закон України «Про освіту» № 2145-VIII).