Terms of Service

lumindla.com · Effective 1 January 2025

1. Service provider

lumindla.com, LLC, EDRPOU code 32880819, Business Center Gulliver, 1A Sportyvna Square, Kyiv, 01001, Ukraine. Managing Director: Thomas Novak. Email: contact@lumindla.com, phone: +380 958 816 2920. Single tax payer; VAT is not charged unless stated.

Published under Закон України «Про електронну комерцію» № 675-VIII and Закон України «Про захист прав споживачів» № 1023-XII.

2. Use of the website

You may browse the site and send enquiries. Do not misuse the site, attempt unauthorised access or submit false data. Pre-contract information on the service, price and performance conditions is shown before any order.

3. Courses, booking and price

  • Courses are non-formal professional training under Закон України «Про освіту» № 2145-VIII; they are not state-accredited and confer no state-recognised degree or academic title.
  • Booking is confirmed on payment and our written confirmation with the schedule and access details.
  • Prices, schedule and group size are shown at checkout; confirmed bookings are not repriced.
  • Advertising and outcome claims follow Закон України «Про рекламу» № 270/96-ВР and never guarantee employment or results.

4. Certificate scope

We issue a certificate of completion of professional training; it evidences participation only.

5. Refunds and complaints

Cancel in writing before the course starts for a refund of fees paid less services already delivered. Complaints: contact@lumindla.com, answered within 10 business days. Consumer disputes: Закон України «Про захист прав споживачів» № 1023-XII.

6. Personal data

Personal data is processed on a lawful basis, with clear notice and, where required, informed consent under Закон України «Про захист персональних даних» № 3993-IX. Cookie consent is handled under this law.

7. Liability

The site is provided "as is". To the extent permitted by law we are not liable for indirect loss or interruptions beyond our control. Statutory consumer rights are unaffected.

8. Language

This page is in English; a Ukrainian version and the Ukrainian legal and contact notice are available under Закон України «Про забезпечення функціонування української мови як державної» № 2704-VIII.